What is the material of your titanium knife ?

EZDIVE titanium knife made of TB6 Titanium,100% Anti-Rust.

Do you accept customized order ?

Yes, we accept customized wholesale order for all the models.

The BCD, Drysuit can be customized for retail order (1PC only) . We can even print your name or any words you like on the BCD and drysuit.

How can I be your agency in my country ?

Pls contact [email protected] for the EZDIVE sales agency issue.

What are your payment options?

We offers 4 methods of payment
1. Credit Card via PayPal.
You can pay quickly and securely with your debit/credit card and more secure payments via paypal.without sharing your financial information with us.

2. PayPal.
The most convenient payment method in the world.PayPal uses the latest in data encryption and anti-fraud technology to help keep your information secure, reducing the risk of online fraud.

3. Wired transfer
For order which is more than $1500, please contact us at support center to submit a help ticket.Please email us after you pay the wired transfer with your order number, the amount paid, the transaction number and the exact date you made the wired transfer.

4. Western union
Please contact us at support center to submit a help ticket.
Note: Please email us the following information after you have paid using Western Union
1) The 10 digit control number.
2) Sender’s name.
3) The exact amount you send.
4) Sender’s address.
5) Your shipping address.

Is it safe to use my credit card on your site?

YES! All purchases in our website are guaranteed maximum security.When you order online, your bank details are encrypted and sent to our server using the SSL protocol (Secure Socket Layer).

Our main payment service provider is PayPal: before you even register or log in to the PayPal site, our server checks that you’re using an approved browser – one that uses SSL 3.0 or higher. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.

How do I sign up for PayPal?

You can sign up for a PayPal account by going to https://www.paypal.com.

How long does shipping usually take?

Approximate Delivery Times:

1) FREE standard shipping worldwide: ships with Singapore Post, USPS First-Class Mail or same standard post air mail with Delivery Confirmation.

Worldwide: 7-15 business days

South America: 3-8 weeks

2) Additional Shipping Options (Extra Charge,if order more then 200USD NO extra charge.) : Ships with DHL, EMS or same standard express service with Delivery Confirmation.

Worldwide: 5-7 business days

South America: 2-3 weeks

Can I track my order online?

We will email you a tracking number once your order ships. From here you will be able to track the status of your order.

Can I change my delivery address after I have placed my order?

Once we have already sent the items to you, we are unable to change the delivery address.

What is your 90 Days No Reason Return policy?

We have the best return policy in the industry. You have 90 days from the date of shipment to return or exchange the merchandise for full refund on your credit card.without any reason.

If you’re not fully satisfied you can return or exchange it for a full refund (less the shipping charge, for items which we offer free shipping the original shipping savings associated with the returned or exchange item(s) will be deducted), as long as you haven’t used it.

What is your 5 Years* FREE Repair warranty ?

Within warranty period, buyers can return items for FREE repairs. Buyers pay the shipping fees for sending the item back, while we pay for the shipping fees for sending the repaired item back to the buyer.

Product warranty period:

Regulator: 5 years
BCD: 5 years for personal use
BCD: 2 years for diving club use
Weight pocket: 2 years
Dry suit: 1 year
Flashlight: 1 year
Hose: 1 year
Gauge: 1 year
Accessories: 1 year

What is your return policy for custom made products ?

Custom made products may not be returned for a refund or exchange; unless received damaged, defective, or the wrong item(s).

We are here to help. If you didn’t found the answer, please contact us.

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READ OUR HAPPY CUSTOMERS REVIEWS

  • Good knife for dive. Is Very light and has a normal cutting power, is not a strong knife. You can use it like a tool for adjust the houses in the stages You can put it in the harness belt in the wing´s systems or another similar belt Good quality / price if you compare with another’s similar knifes.

    spain diver icon
    Miguel Ibanez
    Spanish Diver
  • Very resistant material, actually much better than I expected.(EZDIVE SMB)

    USA diver icon
    R. Rodrigues
    U.S. Diver
  • Works very well! I deployed it several times with a finger spool with no problems. It seems very durable and the bungee loop holds it when rolled up.

    USA diver icon
    Cindy Schuchardt
    U.S. Diver
  • Продавцу спасибо, все на 5+, в три раза дешевле, чем в магазине, три недели в пути, таможня похоже порылась, обратно запаковала, акт приложила что на 2 грамма стало легче

    Russia diver icon
    Samarets Andrey Ilyich
    Russia diver
  • non ho ancora testato bene il prodotto in mare ma sembra ok. il venditore è stato rapido.tutto ok

    Simone Caruso
    Italy diver
  • Бастрая доставка товар соответствует описанию. Качественно . Хороший магазин советую.

    Russia diver icon
    Nikitchenko Oleg Vladimipovich
  • Very good, I tested and it is good. I recommend.

    Brazil diver
    Eduardo Nascimento
    Brazil diver
  • Item is well build and look solid !

    Singapore diver
    Sam Yeo
    Singapore diver
  • You guys are just great and sell very good products. The delivery was extremely fast! Thank you very much! Anytime again!

    Switzerland diver
    Gianni Capone
    Switzerland diver
  • SuperB wheel & cord – Fast Shipping – AAA+ seller – I will order again!

    Martin Rikstad
    Norway diver
  • Pure Titanium, excellent choice 🙂

    Poland diver icon
    Piotr Spiewak
    Poland diver
  • Отличное качество, очень быстрая доставка, аккуратно упакован в фирменный пакет, в наборе дополнительно 2 запасных лезвия.

    Russia diver
    Timofeev Evgeniy
    Russian Federation diver